Impartial Drainage Advice for the Insurance Industry

UKDP delivers impartial drainage expertise to the insurance industry, from complex off-mains drainage to more straightforward on-mains issues.

Accredited & certified

Specialists in Off-Mains and On-Mains Drainage Claims

As specialists in complex off-mains drainage claims, we also have a dedicated on-mains drainage division, with extensive expertise in working with insurance industry clients.

How We Can Help

Investigations and Reporting

We offer our clients a full set of drainage investigation and reporting services UK-wide through our own engineers and approved partners.

Desktop Validations

Our technical team can quickly and accurately assess third-party information and provide recommendations accordingly to help support all claims details and processing.

Repair and Installation

With CHAS Advanced accreditation, our network provides the very best service for our clients, ensuring a qualified completion of each project according to UK and local regulations.

Resolution and Mediation

We can handle the most complicated and intricate cases. We have extensive experience in resolving difficult problems involving multiple property owners or stakeholder groups and remain impartial to ensure we are benefitting every party involved.

Regulatory Compliance

With specialist expertise in both off-mains drainage and on-mains drainage, we understand the full regulatory landscape affecting these systems. Our engineers and contractors ensure that all solutions are fully compliant.

What our customers say

★★★★★

UKDP were appointed by the loss adjuster managing my insurance claim. Their engineer Paul was very friendly, professional and located the broken section of drain causing the blockage within 1 hour on site. Paul completed the necessary repairs to broken section and his reinstatement of repair area was spot on ! You would had never known he was there. Great service all round.

Teresa Coats

★★★★★

UKDP have, from my first contact with them, been very helpful, informative and re-assuring even when all hope seemed lost for a favourable outcome. Their in-depth knowledge and sheer determination made our claim possible where I feel sure most companies would have given up!

Mrs P

★★★★★

Thank you all so very much for all your work on my behalf. There is no way it was going to get done without your input. I would recommend you to anyone with similar problems. It's such a relief to have it done. Thanks again.

Mrs M

★★★★★

I would like to thank you regarding the claim you handled for me regarding my Septic Tank. You kept me fully informed of progress with my Insurance Company. The replacement tank was installed last month. I am so relieved that the work is now complete. I would be grateful if you could also pass on my thanks to Kevin. I think he attended three times and he was always very professional and reassuring.

Mr B

Off-mains or on-mains drainage? It’s all in a day's work for us

We tailor our approach to align tightly with yours

We know that no two industry clients will have the same requirements. That’s why our approach to each client is bespoke and driven by their requirements and established processes.

We will take time to understand how you work to create service-level agreements and processes around that. We will provide you with written reports and updates tailored to your needs.

We are the UK’s impartial drainage professionals

Whether we are working on behalf of an Insurer, a policyholder or any other stakeholder, we approach our investigations in exactly the same way.

We ascertain the facts, we overlay our extensive expertise, and we deliver reports and recommendations that are fair, even-handed and robust, every time and without exception.

Contact UKDP to Assist with Your Claims

Our experienced team has years of knowledge and expertise in claims and drainage system regulations. We are confident we can handle any issue with a fair, accurate, and thorough approach to help benefit every party involved.

Talk with our friendly team today to learn more. We can give you the advice and support you need. Get in touch today by filling out the form online to enquire, or call us by phone at 0800 028 9903.