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Landowners Responsible for Septic Tank Properties

Many properties, especially in rural areas, are not connected to mains drainage and instead have their own off-mains drainage system such as a septic tank, sewage treatment plant or cesspit.

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Wiltshire Wildlife TrustWTE Approved InstallerNADC ContractorsCyber Essentials CertifiedCHAS Advanced Accreditation

What You Need to Know

Some tenancy agreements might put the duty onto the tenant, but if a system has not been properly maintained across multiple tenancies, who is going to take responsibility for any pollution fines or, worse still, the substantial cost of a new system?

It can be difficult to know what condition the system is in, given that it sits underground and out of sight. It can be even more challenging to navigate the rules and regulations and to determine whether each property’s system complies.

What our customers say

★★★★★

UKDP have, from my first contact with them, been very helpful, informative and re-assuring even when all hope seemed lost for a favourable outcome. Their in-depth knowledge and sheer determination made our claim possible where I feel sure most companies would have given up!

Mrs P
★★★★★

Thank you all so very much for all your work on my behalf. There is no way it was going to get done without your input. I would recommend you to anyone with similar problems. It's such a relief to have it done. Thanks again.

Mrs M
★★★★★

I would like to thank you regarding the claim you handled for me regarding my Septic Tank. You kept me fully informed of progress with my Insurance Company. The replacement tank was installed last month. I am so relieved that the work is now complete. I would be grateful if you could also pass on my thanks to Kevin. I think he attended three times and he was always very professional and reassuring.

Mr B

Our Approach

We will always offer a bespoke solution for each client, using a framework with six stages:

  1. Appraise

    We work with you to understand your current situation, the number and type of properties involved, their physical location and their existing systems. We will also ascertain your preferred timeframes for completing any repairs or work needed to resolve the issue.

  2. Prioritise

    From the findings of the appraisal, we will be able to identify those properties that are most at risk of being non-compliant, as well as those with the greatest propensity to cause an environmental incident. We will discuss these priorities with you to establish a proper plan.

  3. Survey

    We will undertake a full survey of the priority groups before rolling this out to the lower-risk groups. The surveys will consider the current condition and compliance through a comprehensive analysis of the current drainage systems.

  4. Report

    We will create a tailored report that gives you an easy-to-understand overview of the combined survey findings, along with more detailed individual survey reports. This will also contain recommendations and the estimated costs associated with the remedial works at each home or property.

  5. Remedy

    We will agree with you on a programme of work and systematically repair or replace systems that have been identified as faulty or non-compliant. We have a team of expert field engineers who will carry out these repairs, as well as specialised partners in drainage and installations.

  6. Maintain

    We offer an ongoing maintenance programme to ensure you get the longest service from your septic tanks, either existing or new. We would recommend an annual inspection, which would report on any issues, potentially reducing costs by identifying problems before they become chronic. This service is optional but highly recommended to sustain the health of your systems.

Trust UKDP to assist you

We work with landowners, rural estates and property managers to ensure that their properties’ drainage systems are fully compliant with applicable rules and regulations.

By working with us, you provide valuable evidence to the Environment Agency (or SEPA in Scotland and Natural Resources Wales) of your commitment to full compliance. If you could benefit from our specialist expertise and proven approach, then we would be happy to help.

Who we work with

Homeowners

Surveys, repairs, installations and insurance claims support for the drainage serving your home, with clear advice at every stage.

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Insurers

Impartial investigations, factual reports and managed repairs for drainage claims, whoever appoints us.

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Estate Agents

Fixed-price drainage surveys and clear reports that help buyers and sellers understand a property's system before the sale progresses.

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Get In Touch Today

Reach out to us on 0800 028 9903. Our team are here to talk Monday to Friday 9am to 5pm.