The UK’s Drainage Professionals Since 2009
UKDP investigates, surveys, repairs and installs mains and off-mains drainage systems across the UK. Our national team combines local expertise with clear advice for homeowners, businesses, property professionals and insurers.
UKDP Combines National Reach With Specialist Drainage Expertise
UKDP began in 2009 as an off-mains drainage specialist. Since then, the company has grown into a nationwide team trusted with domestic drainage problems, complex property projects and insurance-funded work.
More than 20,000 completed jobs have given UKDP experience across systems, properties and situations of every scale. That knowledge allows the team to look beyond the visible problem, establish what is actually happening and recommend the right response.
Customers receive clear findings, practical options and honest advice. UKDP then brings the right technical team together and provides a dedicated project manager, creating one accountable route from the first conversation to final sign-off.
Complete Drainage Solutions for Mains and Off-Mains Systems
UKDP supports every stage of a drainage system’s life, from surveys and routine care to repairs, replacement and new connections. Explore our main drainage solutions below.
Septic Tank Services
Inspection, installation, repair and replacement of septic tanks, with advice based on condition, performance and current regulations.
Learn moreSewage Treatment Plants
Compliant sewage treatment plant inspections, installations and repairs for individual properties, shared systems and developments.
Learn moreSoakaways and Drainage Fields
Investigation of failed drainage fields, percolation testing and properly designed solutions for dispersing wastewater into the ground.
Learn moreDrainage Surveys
CCTV, compliance, home buyer and home seller surveys supported by clear reports, findings and practical recommendations.
Learn moreCesspit Services
Cesspit inspection, installation, repair and replacement, including clear advice where another drainage arrangement may be more suitable.
Learn moreTank Emptying
Scheduled and one-off emptying for septic tanks, sewage treatment plants and cesspits, with the condition of the system checked during the visit.
Learn moreNew Sewer Connections
Assessment, applications and construction for new connections between private properties and the public sewer network.
Learn moreDrainage Insurance Claims
Technical investigation, evidence and support for valid claims involving damaged private drainage systems and underground pipework.
Learn moreHow UKDP Works
Every project is managed through a clear process, with transparent pricing and a dedicated UKDP project manager from assessment to completion.
Initial assessment
We discuss the problem, establish what is already known and determine whether a survey, inspection or other initial assessment is required.
Site investigation
An engineer visits the property to inspect the drainage system, gather evidence and establish the cause and extent of the problem.
Clear findings
We provide factual findings and practical recommendations based on what the system needs.
Detailed quote
Our technical team explains the recommended solution, answers your questions and provides a clear quote based on the work required.
Works planning
If you proceed, we arrange any pre-works checks, explain access and disruption, confirm the agreed scope and schedule the work.
Completion & sign-off
The work is completed by the appropriate UKDP team, with the result checked and explained before final customer sign-off.
Your Drainage Repair May Be Covered by Insurance
Damage to a septic tank, sewage treatment plant or private drainage system may be covered by your buildings insurance. UKDP can assess your eligibility, investigate the damage and support a valid claim through to repair or replacement.
Why Choose UKDP for Drainage Solutions
UKDP combines specialist drainage knowledge with factual reporting, clear communication and experienced project delivery. Every recommendation is based on what we find and what the drainage system needs.
Transparent, factual advice
We explain the condition of your drainage system clearly and support our findings with evidence. You receive practical recommendations without being sold repairs, replacements or upgrades that are not needed.
Specialist experience since 2009
UKDP began as an off-mains drainage specialist in 2009. Today, we use that experience to investigate, repair and install both mains and off-mains drainage systems across domestic, commercial and rural properties.
A dedicated project manager
A dedicated UKDP project manager coordinates each project from planning through to completion. They keep the work organised, provide updates and give you a clear point of contact when you have questions.
£15 million Professional Indemnity cover
UKDP carries £15 million in professional indemnity cover. This supports the technical advice, reports and recommendations we provide across drainage surveys, repairs, installations and larger infrastructure projects.
An in-house claims team
Our in-house team understands both drainage systems and the evidence insurers require. Where damage may be covered, we can investigate the problem, prepare the claim and communicate directly with the insurer.
Nationwide, locally delivered
UKDP combines a nationwide operation with local delivery. Our own engineers and trusted partner network allow us to provide the right drainage expertise across the UK without losing local knowledge or accountability.
What Customers Say About Our Specialist Drainage Solutions
UKDP have, from my first contact with them, been very helpful, informative and re-assuring even when all hope seemed lost for a favourable outcome. Their in-depth knowledge and sheer determination made our claim possible where I feel sure most companies would have given up!
If you have the opportunity to upgrade your septic tank, we the Taylors fully recommend the service given by UKDP. From the word go, the project scope and works were drafted up quick time. Professional and respectful all the way through.
UKDP had been monitoring our problems with root ingress and decided the treatment plant would need replacing. They offered to manage the insurance claim, which they did very successfully. I had very little to do. Real specialists!
I cannot fault the tremendous work carried out by UKDP. From start to finish, all involved exhibited a professional, dedicated and high standard of work ethic. They treated my property with the utmost respect.
As a novice to insurance claims and private water treatment I needed support. UKDP guided me through the whole lengthy process with clear communication. Great job done.
First and foremost, YES, I would recommend this company. Secondly, Rob was brilliant. Our insurance claim has taken 20 months to resolve; during this time, Rob has kept us up to date throughout. He displayed determination and patience to achieve a positive outcome. Thanks again.
Who UKDP Helps With Drainage Solutions
UKDP supports homeowners, landowners, insurers and property professionals with drainage investigations, surveys, repairs and installations. Our advice reflects the property, the drainage system and the decisions each client needs to make.
Homeowners
Surveys, repairs, installations and insurance claims support for the drainage serving your home, with clear advice at every stage.
Learn moreLandowners
We help landowners manage private drainage across individual properties, rural estates and larger portfolios. Support includes surveys, compliance advice, repairs, system replacement and new installations planned around the site’s access and long-term needs.
Learn moreInsurers
UKDP provides evidence-led drainage investigations, technical reports and clearly scoped recommendations. We also coordinate the teams carrying out approved repairs or replacements, creating one accountable route from investigation to completion.
Learn moreEstate Agents
Our drainage surveys give buyers and sellers clear information about the property’s system, its condition and its compliance. Where defects are found, the report explains their significance and the recommended next steps.
Learn moreNationwide Drainage Services, Delivered Locally
UKDP provides specialist drainage solutions throughout England, Scotland and Wales. Our own engineers and trusted partner network give customers access to appropriate local expertise, supported by a nationwide technical and project management team.
England
Drainage surveys, repairs, installations and insurance support across England, including rural properties, homes, estates and commercial sites.
Learn moreScotland
Mains and off-mains drainage expertise for domestic, rural and commercial properties throughout Scotland.
Learn moreWales
Local support with septic tanks, treatment plants, drainage surveys, repairs, installations and compliance across Wales.
Learn moreDrainage Compliance and Regulations
Private drainage systems must meet requirements covering wastewater discharge, system capacity, location and drainage field design. UKDP helps property owners understand what applies to their site and what action is needed.
Our specialists can:
- Assess septic tanks, treatment plants and drainage fields.
- Check compliance with the General Binding Rules.
- Identify unsuitable or non-compliant discharges.
- Carry out percolation testing.
- Recommend repairs, upgrades or replacement.
- Provide clear evidence for sales, insurers and planned work.
Where changes are required, we recommend a practical drainage solution based on the site, current regulations and long-term performance.
UKDP in Action: A Shared Sewage Treatment Plant Installation
A failed septic tank serving five properties in Cheshire needed to be replaced. The shared arrangement required agreement between the property owners and a system with sufficient capacity for every household.
UKDP specified a 20 population sewage treatment plant and completed a pre-works visit to explain the excavation, site access and reinstatement. The installation required heavy machinery and significant groundworks, with care taken to position the plant correctly and limit lasting disruption to the surrounding garden.
The complete installation took four days. The new plant was levelled, connected and backfilled before the affected ground was prepared for reinstatement. The customer was pleased with both the communication and the standard of the completed work.
Expert Drainage Guides and Advice
Is Septic Tank Damage Covered by Your Home Insurance Policy?
What home insurance does and doesn't cover for a septic tank, and the exclusions that catch people out.
Read article
Collapsed Drain? How to Spot, Claim, and Prevent Damage
How to spot a collapsed drain, what causes it, and how to claim on your buildings insurance.
Read article
Does home insurance cover damage from tree roots in drains?
When buildings insurance covers tree-root damage to your drains, and when it's treated as gradual wear.
Read articleUKDP Drainage Solutions FAQs
Ask our teamDo you cover my area?
Yes. UKDP provides drainage services across England, Scotland and Wales. Our own engineers are supported by a trusted nationwide partner network, allowing us to match the right local expertise to each project. The work is coordinated through UKDP, giving you one accountable team wherever the property is located.
Can I claim for a damaged septic tank on my insurance?
Eligible damage to a septic tank, sewage treatment plant or connected private drainage may be covered by buildings insurance. Cover depends on the cause of the damage, your policy wording and where responsibility for the system lies. UKDP can investigate the problem, assess whether a valid claim may exist and support you through the process.
What's the difference between a septic tank and a sewage treatment plant?
A septic tank separates and partially treats wastewater before discharging liquid into a suitable drainage field. A sewage treatment plant uses additional mechanical and biological processes to produce more highly treated effluent. The right system depends on the property, ground conditions, discharge arrangement, capacity requirements and current regulations.
How long does a new septic tank installation take?
The installation period depends on the tank size, ground conditions, access, excavation requirements, pipework and reinstatement. UKDP assesses these factors before work begins and explains the expected schedule during the pre-works stage. Once the scope is agreed, you receive a confirmed start date and clear information about likely disruption.
Do you use your own engineers or subcontractors?
UKDP uses its own engineers alongside a trusted network of established local partners across the UK. The team attending depends on the location, technical requirements and scale of the project. UKDP coordinates the work, manages communication and remains accountable for delivering the agreed drainage solution.
How do I know which drainage service I need?
You do not need to diagnose the problem before contacting UKDP. Our team will ask about the property, drainage system and symptoms to establish whether you need an inspection, survey, emptying visit or another assessment. The findings then determine whether cleaning, repair, replacement or installation is appropriate.
How much do UKDP drainage services cost?
Costs depend on the system, site conditions and work required. UKDP begins with an initial assessment and, where necessary, arranges a survey before providing a fixed quote based on the findings. Home buyer and home seller drainage surveys have fixed package prices, listed on the survey pages. Repairs, installations and other projects are priced individually.
What happens if a drainage survey finds a problem?
The report explains what was inspected, the defects found and what they mean for the property. UKDP then discusses the findings with you and recommends the appropriate next step. Where work is required, the technical team can prepare a clear quotation, but there is no obligation to proceed with the recommended repair or replacement.
Speak to UKDP’s Drainage Experts
Tell us about your property, drainage system or current problem. We will help establish the right next step, whether that is a survey, inspection, repair, installation or insurance eligibility check. You will receive clear advice from a nationwide team with local drainage expertise.