We're reliable and build lasting relationships – our full range of services and UK-wide coverage means that we can help you, no matter how remote the location, for years to come. Customer satisfaction is important to us and we love hearing your feedback. Here are some examples...
Very diligent and professional at all levels of the organisation.
— Mr G, Surrey
Cannot express sufficiently the appreciation I have for all of the work you have done and, once more, express my sincerest thanks to you and all the UKDP staff for having removed all the stress from us. Thank you UKDP for a top class job.
— Mr S, West Sussex
What can I say! All the stress was taken away after years of suffering with our drainage problems. A big thank you.
— Mrs M, Preston
Thank you for all your help, we are so very grateful. The workmen were excellent!
— Mrs C, Preston
I would like to take the time to say how delighted I am with the service you have provided which is to make the insurers understand that my valid Claim under my insurance policy.
It is clear that your knowledge and professionalism in this field is immense and once again thank you for your help in resolving what has been a very stressful and trying situation.
— Mr C, Buckinghamshire
In December 2015 I found that my septic tank had stopped working, I employed a local drainage company to inspect the tank and find what was wrong with it and correct the fault. The said company carried out an inspection of the tank and surrounding drainage fields and reported that the tank had sustained accidental damage to baffles. The drainage company then approached my insurance company but also Rob Brindley at UKDP and the process of placing the matter with my insurance company began. My insurance company sent out a loss adjuster (who advised the claim should be declined)
After 11 months of having no working toilet, my insurance company have admitted liability and our septic tank is being replaced.
Both my wife and myself are indebted to Rob and his team at UKDP not only for their splendid persistence, the constant & friendy support and continuous communication at every step of the way!
— Mr & Mrs R, Northern Ireland